Retail orders typically ship within 3–5 business days. Once your order is shipped, you’ll receive tracking info by email.

We currently offer store credit only on retail purchases. Items must be returned within 14 days, unworn and in original condition. Custom items are final sale.

We process orders quickly, but if you need to make a change, contact us within 12 hours and we’ll do our best to accommodate.

Yes! Digital gift cards are available for purchase here and can be used on any retail items.

Start by checking your tracking number. If it shows delivered but you didn’t receive it, contact us at info@kreativedimensions.com, and we’ll look into it.