Otto Washed Pigment Dyed Cotton Twill Low Profile Dad Hat

Returns

Returns are subject to a 20% restocking fee.

Pieces are not returnable or exchangeable, this applies to orders that are less than 12 pieces per color, per style. Altered and decorated garments are not returnable. Shipping and handling charges are not refundable.

Returns to be shipped to;

Kreative Dimensions

217 W 2nd St. Suite 105

Little Rock, AR 72201

Claims must be made within 7 days from receipt

Please include a copy of your order or a note with your original invoice/order number. Items must be sent freight prepaid. Please allow up to 10 business days for credits to be processed.

Cancellations

Cancellations are subject to a 20% restocking fee.

Order cancellation can only be made before shipment.

Once shipment occurs, the return policy is in effect.

Custom screen printed and custom embroidered caps: Once an order is placed with a customized logo and then it is cancelled, it is subject to a 20% restock fee, digitizing, set-up and freight charges that apply. If an order is placed and the sample does not get approved within 14 days, the order is nonreturnable. Custom embroidered caps are not returnable.

Prices on our website.

All prices are subject to changes without notice.

Shipping Time

Most orders are delivered within 5 to 6 business days after being placed if shipped within the US. We will notify you within 24 to 48 business hours if the item(s) you ordered are out of stock.

Need your order FAST? We do our best to ship most orders within 1 to 2 business days. If you have a dated event or need the order on a particular date, please call us to make sure we have stock and also when you can expect delivery. 

Please note we are not open on the weekends. If your order is placed on a Friday, after our cutoff time (1:00pm Eastern Standard Time) or on Saturday or Sunday, your order will not be processsed until Monday morning.

Please enter your order in pieces. 12 Piece Minimum.